Log in
Nederlandstalige Versie
Mobile Navigation
Home // FAQ

Account

How do I create an account?

We do not offer a self-registration option for creating accounts on the website. The accounts are set up as part of the donation or lesson enrollment process.

  1. Patrons - After making your first donation of €5 or more, a patron account is created, and you will receive the login details via email.
  2. Students - Accounts are created for students after their first lesson. The login information will be sent by email.
Where can I find my login details?

After making a donation of €5 or more, you will receive an email with your login details within 48 hours. Please note that the email will be sent to the email address associated with your PayPal account.

What should I do if I haven't received my login details?

If you haven't received your login details within 48 hours, please check your spam folder first. If the email is not there, send us an email through the contact form. If you don't receive a reply within 24 hours, try again with a different email address.

What should I do if I've lost my login details?

If you've misplaced your login details for the website, you can easily retrieve them by using the "Lost Password?" link on the login page. Click this link and follow the instructions to reset your password. A new password will be sent to the email address associated with your PayPal account.

Commissioning Transcriptions

Can I commission a transcription?

Yes, you can. Contact us through the contact form and provide a link to the YouTube video of the song. You will receive a quote within 48 hours.

How much does it cost to have a song transcribed?

The price depends on the length and difficulty of the song. Prices start as low as €10 (11.00 USD) per transcription.

How does it work to commission a transcription?

The process of commissioning a transcription is as follows:

  • First, you need to agree on the price and time frame.
  • Once an agreement is reached, you will be sent a PayPal payment link.
  • As soon as the payment is received, the transcription process will begin.
  • Upon completion, the finished PDF transcription will be sent to you via email.
How long does it typically take to receive a commissioned transcription?

The turnaround time can vary depending on the complexity of the song and the current queue of commissioned work. A typical time frame is between 1 day and 1 week, but I'd be happy to provide a more specific estimate once I have the details of your requested transcription.

Do the transcriptions include notation for all instruments or just bass?

I transcribe bass lines only. Each transcription will include notation and chord symbols. I can provide bass tabs as well.

What should I do if I can't find a transcription I commissioned?

If you can't locate a transcription you previously commissioned, you can simply contact us, and we will resend a copy of the PDF to the original email address provided.

Miscellaneous

如何进行捐赠?
您可以通过我们网站上的PayPal捐赠按钮进行捐赠。不过,某些国家可能限制通过PayPal进行捐赠。如果您无法通过PayPal捐赠,请通过联系页面与我们联系。我们将为您提供其他支持方式的信息。
기부를 어떻게 할 수 있나요?
저희 웹사이트의 PayPal 기부 버튼을 통해 기부를 하실 수 있습니다. 그러나 일부 국가에서는 PayPal을 통한 기부가 제한될 수 있습니다. 만약 기부가 제한되는 경우, 문의 페이지로 연락주세요. 다른 지원 방법에 대해 안내해 드리겠습니다.
寄付はどのように行うことができますか?

当ウェブサイトのPayPal寄付ボタンを通じて寄付を行うことができます。ただし、一部の国ではPayPalを通じた寄付が制限されている場合があります。その場合は、お問い合わせページからご連絡ください。他の支援方法についてご案内させていただきます。

Can I contribute transcriptions?

Currently, due to limited time, contributions cannot be vetted, prepared, and published appropriately anymore. However, your willingness to contribute is greatly appreciated.

Do you take request?

We do not accept requests for adding new songs or artists to the transcription catalog. However, you can commission a transcription of a specific song for a very reasonable cost. Contact us to get a quote and place an order for the desired transcription.

I have found an error in one of your transcriptions. Can I contact you?

Yes, we would really appreciate you informing us of any mistakes so we can improve the quality of our transcriptions. Please be as precise as possible in identifying where you found the error, including the song title, artist name, and specific measure or section numbers. Providing this level of detail will greatly help us locate and correct the mistake.

Why can't I make a donation from my country?

Due to PayPal's cross-border payment restrictions, users from certain countries may be unable to send donations to our website. This includes, but is not limited to:

  • South Korea
  • Iran
  • Syria
  • Cuba
  • Myanmar (Burma)
  • Afghanistan

If you're unable to make a donation, please contact us via our contact form. We can discuss alternative ways for you to support the website.

PDF Downloads

How do I access the PDF downloads after making a donation?

Once you log in to the website, you should be automatically forwarded to the download section, where you can download the transcription packs. If you are not automatically forwarded, follow these steps:

  • After logging in, click on your name in the top right corner of the website.
  • On the next page, click "Downloads".
  • Click the orange download buttons to download the PDFs.
Is there an index of the transcriptions in the PDFs?

In the transcription pack, each transcription is provided as a separate PDF file in a dedicated folder. The files are sorted alphabetically by artist, then song title. Please note that band names like "The Jam" are sorted as "Jam, The".

Where can I find the bookmarks in the PDFs?

The location of the bookmarks will depend on the software you are using to view the PDFs. Most PDF viewing applications have a sidebar or panel where bookmarks are displayed.

For Apple's Preview on Mac:

  • Open the PDF file in Preview
  • In the top menu bar, go to View > Sidebar (or press Command+Option+2)
  • In the sidebar, click on the "Bookmarks" icon

For Microsoft Edge:

  • Open the PDF
  • Click the "Bookmarks" icon in the top left
  • The bookmarks panel will open on the left

For Adobe Acrobat Reader:

  • Open the PDF
  • Click the "Bookmarks" icon on the left sidebar
  • If the sidebar is not visible, go to View > Show/Hide > Navigation Panes > Bookmarks

You should now see all the bookmarks listed, sorted alphabetically by artist and then song title. Simply click on a bookmark to quickly jump to that transcription.

How can I check which transcriptions have been added since my last donation?

Log in and go to the "Downloads" section. The page will show a list of all the new additions since your last donation.

What formats are the transcriptions available in?

The transcriptions are provided as PDF documents.

Why doesn't searching within the PDFs always work?

We are not entirely sure why searching within the PDF transcriptions doesn't always yield accurate results. It could be due to the PDF formatting of older transcriptions.

Are all the transcriptions from your website included in the PDFs?

Yes, all the transcriptions available on our website are included in the PDF downloads. Additionally, the PDF collection contains many extra transcriptions that are not listed on the website